Customers are more open to digital and remote solutions than ever before, but many incumbent financial institutions are struggling to cater to their needs. We have outlined this disparity in our previous posts, and offered in-depth solutions for wealth managers to enter the remote service world in our latest white paper. So, we decided to examine the problem from a different point of view: that of a new customer, who wants to enter the market, but doesn’t know where to start. Domestic providers in Hungary on average do a poor job of facilitating new clients, as the account opening process is obscure, hard to find and convoluted.
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