Dorsum at the 2022 Portfolio Financial IT Conference (Hungarian content)

On May 31, Dorsum participated in the Financial IT conference organized by Portfolio in Budapest, where participants discussed domestic digital business challenges, global banking trends, new technologies (ESG, AI and cloud in banks) and innovations (open banking, CBDC and BNPL). At the event, Bálint Fischer, Dorsum’s Chief Business Development Officer, participated in two panel discussions: The “Innovative technologies at the service of business”, and the “Fintech success stories in Hungary – Is there a secret recipe?” panels.

During the panels we also shared key findings about communication preferences between clients and advisers, including automated chats with bots, citing Hungarian language versions as an example of the importance of having multiple languages for a bot when dealing with a large international client base (as part of tender 2018-1.1.2-KFI-2018-00006, “Hungarian language recognition, comprehension and reproduction as a chatbot service on multiple platforms”).

Excerpts can be watched in the below videos in Hungarian.

• • What are the most exciting digitalisation trends?

• • What should we learn from the neobanks here in Hungary?

• • How could the customer experience be improved? Could the integration of artificial intelligence be the solution?

• • To what extent is sustainability a consideration in digitalisation decisions at financial institutions?

Project 2018-1.1.2-KFI-2018-00006 has been realised with the support of the Ministery of Innovation and Technology’s Research and Innovation Fund, through the 2018-1.1.2-KFI tender programme.