After last year’s online meetings, the Dorsum Club is finally back in its usual form this year. According to tradition, the event was held at the Costes Downtown restaurant. With the help of our Head of Business Excellence Competence Center, György Somogyi, our guests were able to learn more about the future of ESG investments through the presentation of a specific client case study. We also hosted our usual round table discussion, in which this time Péter Fáykiss (MNB), Bálint Fischer (Dorsum), Miklós Kardos (BÉT) and Gábor Szentpéteri (KELER) discussed the implementation possibilities of blockchain in large banks and capital markets.
Dorsum also shared key findings about communication preferences between clients and advisers, including automated chats with bots, citing Hungarian language versions as an example of the importance of having multiple languages for a bot when dealing with a large international client base (as part of tender 2018-1.1.2-KFI-2018-00006, “Hungarian language recognition, comprehension and reproduction as a chatbot service on multiple platforms”).
The most important lessons of the evening can be read in the Portfolio summary article or the entire conversation can be listened to on YouTube.
Project 2018-1.1.2-KFI-2018-00006 has been realised with the support of the Ministery of Innovation and Technology’s Research and Innovation Fund, through the 2018-1.1.2-KFI tender programme.
